cb77 Privacy Policy

This Privacy Policy ("Policy") is issued by cb77 ("we", "us", "our") and governs the collection, processing, storage, and disclosure of personal data relating to all individuals who access, browse, or use the cb77 online gaming platform, including registered account holders and unregistered visitors to cb77.lat.

cb77 is Pakistan's premier online casino and sports betting platform, serving players across Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, and all other regions of the country. We are committed to handling the personal data of our Pakistani users — and all other users — in a responsible, transparent, and legally compliant manner consistent with international data protection standards applicable under our gaming license.

By registering an account on cb77, placing a wager, making a deposit via JazzCash or EasyPaisa, or otherwise using our services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this Policy, you should not use the cb77 platform.

cb77 collects the following categories of personal data from users in connection with the operation of our platform:

cb77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, biometric data (other than where biometric device login is enabled by the user voluntarily), or health data, except where this is strictly necessary for responsible gaming compliance purposes (such as self-exclusion records).

cb77 collects personal data through the following channels and mechanisms:

• Direct provision by you: when you register an account on cb77, complete KYC verification, make deposits or withdrawals, contact our support team via live chat, or update your account profile.
• Automated collection: through cookies, web beacons, server logs, and similar tracking technologies when you visit cb77.lat or access our platform. Technical data including IP address, device identifiers, and session data is collected automatically.
• Payment processors: when you transact via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa/Mastercard, or USDT, our payment processing partners may transmit relevant transaction data to cb77 to facilitate processing and reconciliation.
• Identity verification services: cb77 uses regulated third-party KYC and identity verification providers who may return verified identity data, sanction screening results, and politically exposed person (PEP) status back to cb77.
• Fraud detection systems: automated risk assessment tools may generate data points relating to your login patterns, transaction behaviour, and device fingerprint as part of our fraud prevention infrastructure.

cb77 processes personal data on the following legal bases under internationally recognised data protection principles:

• Contractual necessity: processing required to fulfil our contractual obligations to you under the cb77 Terms and Conditions — including account management, payment processing, game delivery, and customer support.
• Legal obligation: processing required to comply with applicable anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, gaming license conditions, financial record-keeping obligations, and sanctions screening requirements.
• Legitimate interests: processing conducted in pursuit of cb77's legitimate business interests, including fraud prevention, platform security, responsible gaming compliance, product improvement, and marketing analytics, provided such interests do not override your privacy rights.
• Consent: processing based on your specific, informed consent — including the sending of marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

cb77 uses the personal data we collect for the following specific purposes:

• Account registration and management: creating and maintaining your cb77 account, enabling login, managing your PKR balance, and maintaining your account profile and history.
• Payment processing: processing deposits via JazzCash, EasyPaisa, and other accepted methods; processing withdrawal requests; reconciling transactions; and preventing payment fraud.
• Identity verification (KYC): verifying your identity, age (minimum 21 years), and the legitimacy of your payment instruments in compliance with our gaming license obligations.
• Platform delivery: providing you with access to all cb77 services including cricket betting, PSL live markets, slot games, live casino tables, and the VIP loyalty programme.
• Responsible gaming: monitoring gaming patterns to identify potential problem gambling behaviour, enforcing deposit limits and self-exclusion requests, and fulfilling our responsible gaming obligations under our international gaming license.
• Fraud and security: detecting, investigating, and preventing fraudulent transactions, account manipulation, bonus abuse, money laundering, and other prohibited conduct.
• Customer support: responding to your enquiries, resolving disputes, and processing complaints submitted via live chat or email.
• Legal compliance: retaining records as required by our gaming license, AML obligations, tax reporting requirements, and applicable law.
• Marketing: sending promotional communications, bonus notifications, and relevant product updates, where you have opted in to receive such communications.
• Platform improvement: analysing aggregated, anonymised usage data to improve cb77's product features, game selection, and user experience.

cb77 may share your personal data with the following categories of third parties, strictly for the purposes described in this Policy:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa/Mastercard network processors, and USDT/cryptocurrency network facilitators — to the minimum extent necessary to complete your transactions.
• KYC and identity verification providers: regulated third-party identity verification services used to confirm the identity, age, and legitimacy of cb77 account holders in compliance with our licensing obligations.
• Fraud detection and AML services: automated screening and risk assessment providers who process transaction data and identity data to detect suspicious activity and ensure regulatory compliance.
• Game software providers: third-party game developers and RNG audit bodies who may receive anonymised game session data for the purpose of providing and auditing their gaming products.
• Customer support infrastructure: live chat and support ticketing platform providers who process communication data to facilitate our support operations.
• Regulatory and law enforcement authorities: where required by our gaming license, court order, subpoena, regulatory demand, or applicable law, cb77 may disclose personal data to competent governmental or regulatory bodies.

All third-party processors engaged by cb77 are required to handle personal data in accordance with data protection standards commensurate with those applied by cb77 and in accordance with the purposes for which the data is shared.

Given that cb77 operates under an international gaming license and utilises service providers located in multiple jurisdictions, your personal data may be transferred to, stored in, and processed in countries outside Pakistan. Where such transfers occur, cb77 ensures that appropriate safeguards are in place to protect your personal data, including:

• Contractual data protection agreements with all data processors operating outside Pakistan.
• Transfer only to jurisdictions that maintain data protection standards commensurate with internationally recognised norms.
• Use of standard contractual clauses where applicable to ensure the continued protection of transferred data.

By using the cb77 platform, you consent to the international transfer of your personal data as described in this section, subject to the safeguards noted above.

cb77 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption applied to all data in transit between your device and cb77's servers — the same encryption standard used by major Pakistani banks including HBL and Meezan Bank for online banking.
• Encrypted data storage for sensitive personal data and financial records at rest, using industry-standard encryption protocols.
• Access controls that restrict access to personal data within cb77's operational teams to only those individuals whose role requires it, enforced through role-based access permission systems.
• Two-factor authentication available for all cb77 user accounts, providing an additional security layer for the login process.
• Regular security audits of cb77's platform infrastructure, conducted to identify and remediate vulnerabilities before they can be exploited.
• Incident response procedures for detecting, assessing, and responding to personal data breaches in accordance with our licensing obligations.

While cb77 applies rigorous security measures, no online platform can guarantee absolute security. Users are responsible for maintaining the confidentiality of their own login credentials. If you suspect unauthorised access to your cb77 account, contact our support team immediately via live chat.

cb77 retains personal data for as long as is necessary to fulfil the purposes described in this Policy, subject to the following retention principles:

• Active accounts: personal data is retained throughout the period that your cb77 account remains active and for a period thereafter as required by our gaming license and legal obligations.
• Closed accounts: upon voluntary account closure or termination, cb77 retains personal data — including KYC records, transaction histories, and gaming activity data — for a minimum period required under our international gaming license and applicable AML regulations, typically 5 to 7 years from the date of account closure.
• Marketing data: personal data used for marketing purposes is retained only for as long as you have consented to receive marketing communications and has not subsequently been withdrawn.
• Dispute data: data relating to any open or recently resolved dispute, complaint, or legal claim is retained for the duration necessary to resolve such matters fully.

At the end of applicable retention periods, personal data is securely deleted or anonymised in accordance with cb77's data disposal procedures.

cb77 uses cookies and similar tracking technologies on cb77.lat to ensure the correct functioning of the platform, to analyse usage patterns, and to support our marketing and personalisation activities. The following categories of cookies are used:

• Strictly necessary cookies: essential for the operation of the cb77 platform — including session authentication, login state maintenance, and load balancing. These cannot be disabled without impairing platform functionality.
• Analytical cookies: used to collect anonymised information about how users interact with cb77, enabling us to improve platform performance and user experience. These require your consent where not technically necessary.
• Functional cookies: used to remember your preferences such as language settings, preferred game categories, and notification settings.
• Marketing cookies: used to track visits and measure the effectiveness of our promotional campaigns, enabling us to show relevant offers. These are only placed with your consent.

You may manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the cb77 platform. Most mobile browsers on Android and iOS devices allow you to manage cookie settings through the browser's privacy controls.

As a cb77 user, you have the following rights in relation to your personal data, subject to applicable legal limitations and our regulatory obligations:

To exercise any of the above rights, please contact the cb77 support team via live chat or email (as specified in Section 15). cb77 will acknowledge rights requests within 5 business days and will respond substantively within 30 days, subject to the complexity of the request and applicable legal obligations.

cb77 applies age verification procedures at the point of registration and reserves the right to request documentary proof of age (CNIC, passport, or birth certificate) at any time. Any account found to be registered to a person under 21 years of age will be permanently closed without exception, consistent with cb77's strict responsible gaming standards.

With your prior consent, cb77 may send you marketing communications relating to our products, services, promotions, bonuses, and events — including PSL betting promotions, new game launches, and VIP programme updates. Such communications may be delivered via email, SMS, or in-platform notification.

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link included in any cb77 marketing email.
• Updating your communication preferences in your cb77 account settings.
• Contacting cb77 support via live chat and requesting removal from marketing lists.

Opting out of marketing communications does not affect your receipt of transactional communications — such as deposit confirmations, withdrawal notifications, KYC requests, and important account notices — which are necessary for the operation of your cb77 account regardless of your marketing preferences.

cb77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or the services we offer. Where material changes are made to this Policy, cb77 will notify registered users via email or in-platform notification prior to the changes taking effect.

Minor updates that do not materially affect your rights or our data processing purposes will be published on this page without prior individual notification. The effective date at the top of this Policy will be updated to reflect the date of each revision.

Your continued use of the cb77 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to remain informed about how cb77 protects your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data cb77 holds about you, please contact us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly through the cb77 platform after login. This is the fastest channel for all privacy enquiries and data subject rights requests.
• Email: support at cb77.lat (plain text — not a clickable link). Please include "Privacy Request" in the subject line for data subject rights requests.

cb77 is committed to responding to all privacy-related enquiries promptly and substantively. For formal data subject rights requests, cb77 will acknowledge receipt within 5 business days and provide a substantive response within 30 days.